Emergency vehicle recovery
Stranded car, van or motorcycle? Tell us where you are, what has happened and where the vehicle needs to go.
What needs recovering?
Breakdown recovery
A disabled vehicle, assessed for safe loading and onward transport.
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Van recovery
The right equipment for the van, its dimensions and its load.
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Motorcycle recovery
Suitable loading and restraint for a bike that cannot be ridden.
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Electric vehicle recovery
Model-specific transport requirements checked before collection.
View service →From your first call to a safe handover
Tell us the situation
Give your precise location, vehicle details, fault and preferred destination.
Agree the recovery
Confirm equipment, access, the attendance estimate and complete quotation.
Arrange the handover
Confirm who can release the vehicle and who will receive it at the destination.
Recovery enquiries across the UK
Find your area and choose the help you need. Availability and vehicle suitability are checked when you call.
Your safety comes first
If anyone is in immediate danger, call 999. If a breakdown leaves you unable to reach relative safety or leave the vehicle safely, call 999 and follow the emergency operator’s instructions.
Vehicle recovery questions
What do I need when I call for recovery?
Give your exact location, vehicle registration and model, what has happened and your preferred destination. Tell us about locked wheels, missing keys, damage, passengers and access restrictions.
Can I request recovery at night or at the weekend?
Yes, you can make an out-of-hours enquiry. The operator confirms availability, suitable equipment, the attendance estimate and the quotation for the actual job.
Can you take the vehicle to my chosen garage?
Discuss the destination before booking and check that the garage will accept the vehicle. Confirm receiving hours, keys and a named contact.
How much does vehicle recovery cost?
The cost depends on the vehicle, loading requirements, collection time, distance and access. Waiting, additional equipment or crossings may affect the quotation; agree the complete charge before dispatch.